Thank you for visiting Baba Cool! I want you to be happy with your purchase; please read over my policies carefully. If you have any questions or concerns please don't hesitate to contact me via Etsy or through e-mail at firstname.lastname@example.org.
This shop accepts all major credit cards, Etsy gift certificates, and Paypal. Please understand that I cannot accept order cancellations after your order has been shipped.
All domestic orders are shipped via USPS First Class Mail. Shipping time is typically 2-5 days. Please note that shipping time does NOT include processing time. So, if your order has a processing time of 1-2 days you can expect to receive your item in 3-7 days.
Shipping upgrades are available for domestic orders and can be added at checkout. If you need your item by a certain date you MUST contact me before placing your order. I cannot guarantee delivery by a specific date if you do not contact me prior to placing your order.
International Orders: Baba Cool ships worldwide. Shipping times for international orders can vary. The buyer is responsible for any customs fees and/or additional taxes that may be incurred. UK Buyers: Please be aware that orders over $20 may be subject to VAT (value added tax).
In the event of lost or damaged items, please contact me via Etsy immediately and I will gladly replace or refund your item.
I want you to be happy with your purchase! Please observe the following Return/Exchange policies:
As a general rule of thumb, accessories are non-refundable. This includes bracelets, headbands, flower crowns, and sunglasses. I do my best to provide detailed, accurate descriptions and measurements of my items. If you should have any questions or concerns prior to ordering, please contact me. I am happy to provide any additional information you should need.
I understand that clothing is difficult to buy online. I allow returns/exchanges on clothing within 30 days of purchase date. Buyer (that's you!) must pay shipping to return to seller (me). Please understand that I cannot refund any shipping costs.
If you are a business owner interested in selling Baba Cool products, please contact Brooke at email@example.com for pricing and additional info. We offer great discounts for bulk orders, whether it is for your business or a special event!
Most of my flower crowns are made for adults unless otherwise specified. Flower crowns on adjustable leather bands can fit children ages 4+ and flower crowns on elastic bands can fit children ages 6+. I'm happy to make smaller crowns and headbands upon request. To request a custom order, just click the "Request Custom Order" button or "Ask a Question" to send me a message.
Yes, I absolutely love making custom shades! If you have some song lyrics or a phrase in mind, just click the "Request Custom Order" or "Ask a Question" button.
Yes, most of my items I am able to produce in bulk upon request. For most items I offer bulk discounts (with the exception of my macrame bracelets). I love doing bulk orders for parties and special events! Please note that these orders will require a deposit and it is recommended you contact me at least a month in advance.
Absolutely. You can "convo" me here on Etsy or via e-mail (firstname.lastname@example.org).