Thank you for visiting Baba Cool! I want you to be happy with your purchase; please read over my policies carefully. If you have any questions or concerns please don't hesitate to contact me via Etsy or through e-mail at email@example.com.
This shop accepts all major credit cards, Etsy gift certificates, and Paypal. Please understand that I cannot accept order cancellations after your order has been shipped.
All domestic orders are shipped via USPS First Class Mail. Shipping time is typically 2-5 days. Please note that shipping time does NOT include processing time. So, if your order has a processing time of 1-2 days you can expect to receive your item in 3-7 days.
Shipping upgrades are available for domestic orders and can be added at checkout. If you need your item by a certain date you MUST contact me before placing your order. I cannot guarantee delivery by a specific date if you do not contact me prior to placing your order.
International Orders: Baba Cool ships worldwide. Shipping times for international orders can vary. The buyer is responsible for any customs fees and/or additional taxes that may be incurred. UK Buyers: Please be aware that orders over $20 may be subject to VAT (value added tax).
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
I WANT YOU TO BE HAPPY! Returns and exchanges are handled on a case-by-case basis. I do my best to provide accurate and detailed descriptions of all of my items, so please understand that I cannot accept returns/exchanges when it's due to anything that I have described in the item listing.
In the case of lost, damaged, or defective goods, please contact me right away! I am so happy to help, whether it means replacing your item or offering a refund. :)
Most of my flower crowns are made for adults unless otherwise specified. Flower crowns on adjustable leather bands can fit children ages 4+ and flower crowns on elastic bands can fit children ages 6+. I'm happy to make smaller crowns and headbands upon request. To request a custom order, just click the "Request Custom Order" button or "Ask a Question" to send me a message.
Yes, I absolutely love making custom shades! If you have some song lyrics or a phrase in mind, just click the "Request Custom Order" or "Ask a Question" button.
Yes, most of my items I am able to produce in bulk upon request. For most items I offer bulk discounts (with the exception of my macrame bracelets). I love doing bulk orders for parties and special events! Please note that these orders will require a deposit and it is recommended you contact me at least a month in advance.
Absolutely. You can "convo" me here on Etsy or via e-mail (firstname.lastname@example.org).