Thank you for visiting Baba Cool! I want you to be happy with your purchase; please read over my policies carefully. If you have any questions or concerns please don't hesitate to contact me via Etsy or through e-mail at firstname.lastname@example.org.
This shop accepts all major credit cards, Etsy gift certificates, and Paypal. Please understand that I cannot accept order cancellations after your order has been shipped.
All domestic orders are shipped via USPS First Class Mail. Shipping time is typically 2-5 days. Please note that shipping time does NOT include processing time. So, if your order has a processing time of 1-2 days you can expect to receive your item in 3-7 days.
Shipping upgrades are available for domestic orders and can be added at checkout. If you need your item by a certain date you MUST contact me before placing your order. I cannot guarantee delivery by a specific date if you do not contact me prior to placing your order.
International Orders: Baba Cool ships worldwide. Shipping times for international orders can vary. The buyer is responsible for any customs fees and/or additional taxes that may be incurred. UK Buyers: Please be aware that orders over $20 may be subject to VAT (value added tax).
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
I WANT YOU TO BE HAPPY! Returns and exchanges are handled on a case-by-case basis. I do my best to provide accurate and detailed descriptions of all of my items, so please understand that I cannot accept returns/exchanges when it's due to anything that I have described in the item listing.
In the case of lost, damaged, or defective goods, please contact me right away! I am so happy to help, whether it means replacing your item or offering a refund. :)
I take very limited custom orders. If you do not see a listing for "Custom Glasses" available for purchase in my shop, it means I'm not accepting new custom order requests.
My simple answer is: no, not really. Processing time is listed in the item description, and that does not include shipping time. There is an option to upgrade to USPS Priority 2-3 Day Mail at checkout, which will speed up delivery by a day or two. If you need your item by a certain date please message me in advance to see if it is a possibility.